Frequently Asked Questions
Camping Farmhouse Cabins Bunkhouse Events
General Questions:
What is your cancellation policy? Single room or cabin: If you reserve a single room or a cabin you will receive a refund only if you cancel with 14 day notice, minus a 10% handling charge which pays for the credit card transactions. Farmhouse or Bunkhouse: If you reserve the Farmhouse or Bunkhouse, you will receive a refund only if you cancel with 30 days notice. If you cancel with less than 30 days notice we will refund you only if we are able to rebook your space. All transactions are charged a 10% handling fee to cover the cost of processing the credit card. Camping. All camping spots are refunded with 24 hours notice but cancellations must be made through hipcamp.
When is check in and checkout? Check in is at 3:00 and check out is at 10:00 from May through October. Check in is at 3:00 and checkout is at 11:00 from October through April.
Can I bring my dog? Dogs are permitted in the Pygmy Forest Room, the Eucalyptus cabin and the campground. All dogs must be leashed. Clean up all dog messes. Don’t leave your dog unattended on the property at anytime. Dogs are not allowed on furniture, please bring your dog bed.
We are going to have extra people is there extra parking? Yes there is extra parking on the left as you come in the property. Please be aware that we charge $15/person for each extra person in a campsite (more than 3 people) in a cabin or room (more than 2 people), in the farmhouse or Bunkhouse (more than 12 people).
Do you have firewood? Firewood is available for purchase on site. One bundle for $10. Please bring cash of the ability to pay via Venmo. Firewood is available in front of the caretakers house (the yellow house on the left as you arrive). Please note this is our caretakers independent business, if you take without paying you are stealing from Florencio, who felled the tree, cut up the logs and split the wood. Be fair, pay for you wood.
Camping
Is campfire wood available on site? Yes we sell 10 sticks for $10. There in one self-serve wood kiosk at the office. Bring cash or Venmo.
What campsites accommodate a large camper or RV? Large campers (10 to 24 feet) will fit well at sites 4, 6, 7 and 11 .
How many people are allowed per site? Each campsite comfortably accommodates 6 people.
Do you have power & water at each campsite? Campsites 4 and 11 are the only campsites with power and water. There is potable water available to all campers at various spigots throughout the campground.
Can I cancel or change my reservation? Yes, if you made your reservation through hipcamp, you must cancel or change dates through hipcamp.
Campground Site Map
Farmhouse
What type of kitchen equipment does the Farm House have? The Farmhouse has a wolf stove, barbeque grill, full size refrigerator, dishwasher, microwave, two toasters, two coffee makers, all pots and pans, service for 30 people.
Is there a handicapped accessible bedroom? Yes, there is a handicapped accessible bedroom and bathroom in the downstairs.
How many people can stay in the Farmhouse? The farmhouse has bedding for 20 people.
What is the heating system? The Farmhouse downstairs is heated by a wood stove and the upstairs is heated by an electric heater in each bedroom.
Farmhouse downstairs floor plan
Cabins
Do the cabins have a kitchen? Yes! We have a brand new eat-in kitchen that all three cabins share. It includes a full size fridge, stove with oven, microwave, toaster, blender and coffee maker.
What is the bathroom situation like? The cabin’s share a bathroom with shower.
Is there firewood on site? Yes, each cabin is supplied with a limited amount of firewood, additional firewood is available for purchase at 18 sticks per $10.
What is the heating system? The cabins are heated with a small wood stove.
Do the cabins have electricity? Yes the cabins have lights and outlets.
Do you provide sheets and blankets? Yes we provide all bedding.
Can I bring my dog? Dogs are allowed in the Eucalyptus Cabin.
Osprey and Pelican Cabin Floor Plans
Events
Can I hold my wedding at Jug Handle? Yes, if you also use our accommodations. We only host events for people who are renting one of our large facilities, which include: the farmhouse, the bunkhouse or the campground.
How much do events cost? We change a $1,000 event fee for events with 50 or fewer and a $2,000 event fee for events of more than 50 people. All events must pay a $500 damage deposit, which is fully refundable if no damage occurs. Please note that the Damage Deposit fee will not be returned if amplified music or load noise continues after 10:00. Additionally, the cost of extra and extraordinary cleaning and extra port-a-pottie cleaning will be deducted from the damage deposit.
How many people can Jug Handle accommodate for an event? 140 people if you rent the entire facility. Smaller events can be accommodated per the following maximum occupancy: Farmhouse sleeps 20 people, Bunk house sleeps 22 people, all three Cabins sleep 9 people, the main campground with all 10 sites can accommodate 60 people, the group campground can accommodate an additional 30 people.
What is your cancellation policy? Refund with 30 days cancellation notice, minus 10% service fee. Otherwise we refund you the portion of your reservation fee that we are able to re-book with someone else.
Can we have loud music? Amplified music is only allowed until 10pm. We recommend that any events start winding down the music at 9:00 with mellower tunes to respect our neighbors. Deposits fees will not be returned if amplified music or load noise continues after 10:00. Additionally, you will still be required to turn off your music.
How many kitchens are there? We have three kitchens - one in the Farmhouse, one in the Bunkhouse and one in our new building for the cabins
How many bathrooms are there? Four in the Farmhouse, Four in the bunkhouse, one foe the cabins and seven port-a-potties in the campground. This is sufficient for most events.
How do you handle trash for events? You must dispose of all trash unless you ask us to handle it for an additional fee. Our dump fee depends on the amount of trash you leave behind. Typically it is between $100 and $300, this covers staff time to take it to the dump and pay the tipping fee at the dump.
Can we purchase firewood? Yes we can sell you a truck load of firewood for $150.
Bunkhouse
What is your cancellation policy? Full refund with 30 days cancellation notice. Otherwise we refund you the portion of your reservation fee that we are able to re-book with someone else.
What type of kitchen equipment do you have? The Bunkhouse has an electric stove, full size refrigerator, microwave, toaster, coffee maker, all pots and pans, service for 20 people.
Is there a handicapped accessible bedroom? Yes, both the Pygmy Forest and the Redwood room have ADA bedrooms.
How many people can stay in the Bunkhouse? The bunkhouse sleeps 22 people. we also have six additional mattresses that can be put down for additional guests.
What is the heating system? The Bunkhouse is heated with Renai wall heaters.
Can I see a floor plan of the Bunkhouse? Yes see below.
